Director of Property Operations Full Time NEW

• Director of Property Operations Executive Leadership Role
• Location: Cañon City, Colorado
• Compensation: $90,000 (range depending on experience) base salary + growth opportunities aligned with expanded leadership scope PLUS: 100% PAID premiums for staff and their entire immediate families (includes health, dental and vision), up to 8% 401k match⸻
• We’re looking for a high-accountability leader who executes—not someone who waits to be told what to do.
• This is not a maintenance management role. This is a top leadership role leading a critical department.
• This is for someone who walks a property and immediately sees what’s off, what needs attention, and what could be elevated—and then ensures it gets handled with urgency, precision, and follow-through.
• If you take pride in running disciplined, high-performing operations, leading strong teams, and maintaining environments that feel exceptional—not average—this role is built for you.
• ⸻
• About Us
• The Royal Gorge Route Railroad is one of the most iconic tourist experiences in the country—an unforgettable scenic dining experience through the Royal Gorge, serving over 250,000 guests annually.

• Our expanding portfolio includes:
• * Royal Gorge Route Railroad* Happy Endings Caboose Café* The historic Robinson Mansion / Royal Gorge Mansion (and soon to open: Antithesis, our flagship dining & events concept)

• * A growing collection of short- and long-term stay properties
• We are a hands-on, fast-moving, high-standard organization. We build, improve, and operate at a high level—and expect the same from our leadership team.
• This role is designed for someone who wants to grow into broader operational leadership as the company expands.
• The Role: You will lead property operations across all locations and set the standard for how our environments look, function, and perform.
• This includes direct leadership of a multi-functional team (~12 people):
• Landscaping & grounds
• Train attendants (cleanliness, supplies, and presentation)
• Housekeeping
• Maintenance

• You are responsible for ensuring every property is:
• Consistently guest-ready
• Operationally sound
• Visibly high-standard

• What You’ll Be Responsible For:
• Property Standards & Guest Experience
• Ensure all properties consistently meet high standards for cleanliness, presentation, and functionality
• Elevate environments from functional to polished and intentional
• Maintain consistency across all locations
• Team Leadership & Performance
• Lead, coach, and develop a team of ~12
• Establish clear expectations, routines, and accountability
• Build a culture of urgency, pride, and follow-through
• Make hiring, development, and performance decisions
• Manage labor within your department

• Operations & Systems
• Establish and manage systems for preventative maintenance, daily and weekly standards, and work order tracking
• Shift operations from reactive to proactive and structured
• Projects & Property Improvements
• Plan and execute repairs, upgrades, and capital improvements
• Manage timelines, budgets, and results
• Partner with leadership on property improvements and expansion
• Oversee rentals, leases, and related contracts
• Vendor & Contractor Management
• Source, negotiate, and manage vendors
• Ensure quality work, timeliness, and cost control
• Hold vendors accountable to expectations

• Budget, Assets & Planning
• Manage property-related budgets and spending
• Track equipment, materials, and property needs
• Make practical, ROI-driven decisions
• Safety & Compliance
• Ensure properties meet safety and operational requirements
• Implement systems that support a safe environment for guests and team members

• What Success Looks Like
• Properties are consistently high-standard and guest-ready
• The team operates with clarity, accountability, and follow-through
• Maintenance issues are addressed before they escalate
• Projects are completed on time and within budget
• Leadership has strong confidence in how this function is run

• Who You Are

Experience

• in property, facilities, construction, or operations leadership- or related fields.
• Proven ability to lead teams and drive performance
• Strong organizational and execution skills
• Comfortable balancing strategic planning with hands-on leadership
• Direct communicator with strong follow-through
• Proactive—you identify issues early and act decisively

• Preferred Experience
• Hospitality, resort, or multi-property environments
• Experience with high-expectation or historic properties
• Strong mechanical, construction, or building systems knowledge

• Work Environment
• Based in Cañon City, Colorado
• Combination of field, leadership and operational planning
• Some evenings, holidays, and weekends as needed

• Compensation & Benefits
• $90,000 (range depending on experience) base salary + growth opportunities aligned with expanded leadership scope
• 100% employer-paid health, dental, and vision (employee + family)
• Up to 8% 401(k) match
• Paid time off
• Employee and family perks (tickets, dining, experiences)
• Scholarship opportunities

• Final Word
• If you’re looking for a role where expectations are clear, standards are high, and your work directly impacts the guest experience—we’d like to meet you.
• Please send resumes to dawn@royalgorgeroute.com