Field Service Planner/Scheduler (Fully Remote) Full Time NEW

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Employer Industry: Field Services and Operations Management

Why Consider This Job Opportunity

• Competitive compensation package
• Comprehensive benefits including 401K, medical, vision, and dental coverage
• Opportunity for career advancement within a dynamic field service environment
• Fully remote work flexibility, allowing for a better work-life balance
• Supportive and collaborative work culture focused on customer satisfaction

What To Expect (Job Responsibilities)

• Coordinate the scheduling and dispatch of field installation technicians across the United States
• Manage resource allocation to ensure optimal utilization and efficient project execution
• Cultivate and maintain strong relationships with installation partners for timely service delivery
• Communicate effectively with customers to confirm appointments and address any scheduling issues
• Maintain accurate records of service activities, including scheduling details and customer communications

What Is Required (Qualifications)

• Minimum 2+ years of experience as a service scheduler, with a strong background in Salesforce
• Strong organizational skills and attention to detail, capable of managing multiple priorities
• Excellent verbal and written communication skills for professional interaction with customers and stakeholders
• Proficiency in scheduling software and Microsoft Office applications
• Ability to work independently and thrive in a fast-paced, dynamic environment

How To Stand Out (Preferred Qualifications)

• Experience with field service operations and telematics
• Familiarity with invoicing and purchase order processes
• Previous experience in a customer-facing role that emphasizes service delivery

#FieldService #RemoteWork #CustomerSatisfaction #CareerOpportunity #CompetitiveCompensation

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