ROLE
The Technology Experience Domain Specialist (TEDS) acts as a subject matter expert over a number of domains within NTS Corporate Support. This role sits at the intersection of GenAI adoption, identity management, enterprise SaaS administration, hands-on IT support, and user experience advocacy — for one of the world’s most dynamic tech organizations. You’ll be a key part of keeping Netflix’s enterprise workforce connected, secure, and productive, while also serving as an escalation resource, knowledge owner, and collaborative partner to a number of teams across Netflix.
Beyond technical execution, this role is about understanding how employees experience friction with technology and translating those learnings into action. That means curating and maintaining our Help Center content, contributing to the data stories that shape how we invest in support, and reading between the lines of what the numbers — and your instincts — are telling you. If you thrive in fast-moving environments, enjoy owning complex technical problems end-to-end, and want to work alongside a team that holds itself to an exceptionally high bar, this is your kind of role.
Responsibilities
Skills And Experience
WE VALUE
Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $130,000.00 – $215,000.00. This compensation range will vary based on location.
Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more details about our Benefits here.
Netflix is a unique culture and environment. Learn more here.
Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Job is open for no less than 7 days and will be removed when the position is filled.
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