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The Assistant Project Manager is responsible for overseeing day-to-day custodial and facility support operations within an educational environment. This role ensures service delivery meets ABM standards, client expectations, and safety requirements while driving team performance, quality outcomes, and customer satisfaction.
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Key Responsibilities
Operations & Service Delivery
Supervise daily custodial operations across assigned school buildings or campus facilities
Ensure all cleaning services are completed according to established schedules, scope of work, and quality standards
Conduct routine inspections to verify cleanliness, safety, and compliance with client expectations
Respond promptly to service requests, emergencies, and client concerns
Coordinate special projects such as floor care, deep cleaning, and seasonal work
Team Leadership
Direct, coach, and support frontline custodial staff
Assist with hiring, onboarding, and training of team members
Monitor employee performance and provide feedback, coaching, and corrective action when needed
Develop and maintain staffing schedules to ensure adequate coverage
Promote a positive, team-oriented work environment
Client Relations
Serve as a primary point of contact for school administrators and client representatives
Build and maintain strong relationships with stakeholders
Address and resolve client concerns in a professional and timely manner
Participate in regular client meetings and provide service updates
Quality & Compliance
Enforce safety policies, OSHA standards, and ABM procedures
Ensure proper use of chemicals, equipment, and PPE
Maintain compliance with school district policies and regulations
Support quality assurance programs and continuous improvement efforts
Administrative Responsibilities
Maintain accurate records including attendance, payroll, and scheduling
Manage inventory of supplies and order materials as needed
Prepare reports on operations, inspections, and performance metrics
Assist in budget tracking and cost control initiatives
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Qualifications
Required
High school diploma or equivalent
2+ years of supervisory experience in custodial, facilities, or service-related industry
Strong leadership and team management skills
Excellent communication and interpersonal skills
Ability to work flexible hours, including evenings or weekends if required
Basic computer skills (Microsoft Office or similar systems)
Preferred
Experience in an educational or large campus environment
Knowledge of custodial equipment, floor care, and cleaning chemicals
Bilingual (Spanish/English) a plus
Experience with safety programs and compliance standards
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Physical Requirements
Ability to stand, walk, bend, and lift up to 40-50 pounds
Capability to perform and demonstrate custodial tasks as needed
Exposure to cleaning chemicals and varying environmental conditions
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Work Environment
School buildings, classrooms, offices, and common areas
May include multiple locations within a district or campus
Requires interaction with students, teachers, and staff in a professional manner
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Key Competencies
Leadership & accountability
Customer focus
Attention to detail
Problem-solving
Time management & organization
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Success Measures
Achievement of quality inspection scores
Client satisfaction and retention
Employee engagement and retention
Safety compliance and incident reduction
About Us
ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit http://www.abm.com.
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at http://www.abm.com/ABM does not accept unsolicited resumes.
