Maintenance Support Technician Full Time

• Conduct routine and unscheduled tasks, including but not limited to, plumbing, plastering, electrical, carpentry, mechanical, as directed and in accordance with established procedures.
• Window washing and lightbulb replacement throughout the community.
• Service heating and cooling units/systems, as specified by the manufacturer, and in compliance with established policies and procedures
• Receive and follow maintenance schedule/instructions from your supervisor and as outlined in our established maintenance policies and procedures.

Apartment Preparation:

• Prepare vacant apartments for new residents by painting, caulking, and performing other necessary electrical, plumbing, and carpentry tasks.

Groundskeeping:

• Assist with landscaping, lawn maintenance, parking, driveways and keeping the community grounds clean and attractive.

Safety and Compliance:

• Ensure the property and equipment are in compliance with safety and fire regulations and practice proper safety procedures.
• Follow established safety precautions when performing tasks and when using equipment and supplies.
• Report equipment malfunctions or breakdowns to your supervisor as soon as possible.

Preventative Maintenance:

• Assist with scheduled preventative maintenance to keep buildings, equipment, and furnishings in good working order.
• Ensure that the community and its equipment is properly maintained for resident comfort and convenience.
• Ensure that equipment is cleaned and properly stored at the end of the shift.

Inventory and Supply Management:

• Keep track of maintenance supplies and order replacements as needed.

Other Expectations:

• Assist others in lifting heavy equipment, supplies, etc., as directed or requested.
• Inform residents when it is necessary to move his/her personal possessions.
• Attend departmental and staff meetings as directed or called.
• Maintain the confidentiality of all resident care information.
• Report known or suspected incidents of unauthorized disclosure of confidential information.
• Report all accidents/incidents to your supervisor no matter how minor they may be.

• Basic knowledge of plumbing, electrical, painting, carpentry, and general building maintenance.
• Must possess, as a minimum, a 10th grade education.

Customer Service:

• A positive attitude and the ability to interact respectfully with residents.

Problem-Solving:

• Ability to identify, troubleshoot, and resolve maintenance issues.
• Mathematical skills applying concepts such as fractions, percentages, ratios and proportions to practical situations.

Safety Awareness:

• Thorough understanding of building and fire safety protocols and the use of Personal Protective Equipment (PPE).

Communication Skills:

• Effective communication with residents, families, and staff.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Stamina:

• Ability to perform tasks requiring moderate to heavy exertion, including lifting, walking, standing, and climbing. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 25 pounds. Prolonged use of a desktop or laptop computer. While performing the duties of this job, the employee is regularly required to sit, stand, walk and talk, read or hear. Frequent use of all office-related equipment to include: copier/scanner/fax, telephone, and calculator.
• May be necessary to assist in the evacuation of residents during emergency situations.