Program Manager II Full Time NEW

Join our dynamic team as a Project Manager to implement global operational systems, connect teams and knowledge and problem solve operational hurdles to enable Researchers to do their most impactful work. The ideal candidate is a self-starter, tech savvy, highly organized, detail-oriented and resourceful. You must be comfortable in an extremely fast-paced environment where you’ll adjust to shifting priorities, find solutions on the fly across multiple stakeholders, and coordinate activities across teams and time zones. We’re looking for an individual that is highly organized and able to proactively manage requests and timelines while anticipating project issues and resolving them. This is a full-time US-remote contract position.

Responsibilities

• Your primary responsibilities will be partnering with a team of program managers in executing core operational processes for the team including, but not limited to:
• Supporting multiple programs with operational, administrative and reporting activities.
• Managing change management processes including scheduling trainings, updating tooling and documentation to keep training and team resources current.
• Maintaining sandbox environments for testing and training.
• Supporting participant recruitment operations across various workflows.
• Providing consistent progress updates to the team, including triaging and managing tooling bug reports.
• Participating in project meetings as necessary.
• Team-wide metrics data collection and validation.
• Managing purchase orders and supporting budget logistics.
• Additional ad hoc project support as needed.

Minimum Qualifications

• 3+ years of experience working in a similar capacity.
• Prior experience working with User Experience Research or Design Operations.
• Detail-oriented with a commitment to accuracy and quality.
• Excellent verbal and written communication and organization skills.
• Ability to multi-task and manage competing priorities in a fast-paced environment.
• Track record of being detail-oriented, willing to wear multiple hats, demonstrating creativity, identifying areas for improvement and delivering results in a highly organized manner.
• Experience in problem-solving and resourcefulness with a detail-oriented approach and organizational skills.
• Proficient in MS Office and Google Workspace tools (spreadsheets, calendaring, presentation, word processing).

Benefits

• 401(k).
• Dental Insurance.
• Health insurance.
• Vision insurance.
• We are an equal-opportunity employer and value diversity, equality, inclusion, and respect for people.
• The salary will be determined based on several factors, including, but not limited to, location, relevant education, qualifications, experience, technical skills, and business needs.

Additional Responsibilities

• Participate in OP monthly team meetings and participate in team-building efforts.
• Contribute to OP technical discussions, peer reviews, etc.
• Contribute content and collaborate via the OP-Wiki/Knowledge Base.
• Provide status reports to OP Account Management as requested.

About Us

At OP, we help you harness the power of technology for maximum impact. A technology consulting and solutions company, we offer advisory and managed services, innovative platforms, and staffing solutions across a wide range of fields including AI, cyber security, enterprise architecture, and beyond. For nearly two decades, we’ve been challenging the status quo of the consulting industry, serving up fresh, ingenious thinking through a radically lean structure. Together, this strategy delivers unprecedented performance at an unparalleled pace for faster results that propel your business forward.