Head of Travel Department Full Time NEW

We are seeking a dynamic leader to manage our travel team, overseeing high-level corporate arrangements, vendor negotiations, and strict policy compliance. You will act as a vital link to our aviation operations, coordinating complex global crew logistics and real-time travel adjustments in a fast-paced environment. This role focuses on driving efficiency through process optimization, financial oversight, and the use of industry-standard systems like Amadeus and Leon.

Key Responsibilities

Leadership & Management

• Lead, mentor, and develop the Travel Team to ensure operational excellence and a collaborative working environment.
• Oversee resource allocation, departmental planning, and roster management.
• Maintain strong communication and service standards across all internal departments.

Travel Operations & Service Delivery

• Manage all aspects of travel arrangements for corporate clients, and staff, ensuring the highest levels of service.
• Maintain and negotiate contracts with travel vendors, airlines, hotels, and transport partners.
• Ensure compliance with company travel policies, aviation regulations, and industry standards.

Operational Support for Aviation Activities

• Work closely with Crew Control and Operations to coordinate global crew positioning and travel logistics.
• Monitor, track, and adjust crew travel plans in real time to support changing operational needs.
• Ensure accurate data entry and documentation within systems such as Amadeus, Leon, and Centrik.

Process Improvement & Systems Management

• Develop, implement, and optimise travel workflows, introducing automation where beneficial.
• Create and refine systems that support operational efficiency and revenue streams.
• Identify and implement continuous improvements aligned with industry trends.

Client & Crew Support

• Provide high-level service to corporate clients, advising on travel options, constraints, visa requirements, and itinerary changes.
• Manage booking modifications, cancellations, refunds, and related documentation.
• Ensure timely communication regarding travel updates and operational impacts.

Financial & Performance Monitoring

• Oversee Travel Department expenditures and provide financial reporting.
• Track, analyse, and report on key performance indicators (KPIs).
• Support administrative processes including payments and accounting entries.

Candidates interested in submitting their application are kindly invited to send their CV to careers@elitavia.com with the subject: Head of Travel

Only shortlisted candidates will be contacted to progress to an interview stage.